Proposed Paratransit Changes

The Delaware Transit Corporation is proposing significant changes to para-transit services, which may impact you and your family. The changes are scheduled to take effect on March 2, 2014.

Public Hearings are scheduled beginning next week – all sessions are from 4pm to 7pm at the following dates and locations:

  • October 29: Double Tree Hotel, 700 King Street, Wilmington
  • October 30: Del Tech Terry Campus, 100 Campus Drive, Dover
  • November 5: CHEER Community Center, 20520 Sand Hill Road, Georgetown
  • November 6: Embassy Suites, 645 S. College Avenue, Newark

See page 4 of the DART Transit Redesign Plan Proposal for details of the changes. These changes, which especially effect Kent and Sussex counties, include:

  • Providing ADA-compliant para-transit only within a ¾ mile corridor of fixed route service.
  • Outside of the ADA-required para-transit corridor, accessible travel will only be booked based on availability of space for that request time.
  • Negotiating pick-up times up to 60 minutes before or after the requested time.
  • A new status of “conditional eligibility” for riders who can use some fixed route service but not all.
  • A standardized certification and re-certification process for para-transit eligibility.
  • Eliminate the clause that exempts medical trips from counting against the number of times a rider can miss their reserved ride, and increased enforcement of that limit.

If you are concerned about the proposed changes to para-transit services, you may submit your written testimony on the public hearing comment form or mail your comments to DART First State Public Hearing, P.O. Box 1670, Wilmington, DE 19899-1670.

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